Social Media: Heaven or Hell?Main Ceremonial Chamber
Mahmoud Shabeeb Regional Communications Officer for the Syria Crisis, Care
Lisa Stadler Journalist, Social Media Standard
Ingrid Brodnig Journalist, Profil
Timo Lüge Journalist, Aid Worker
Thomas Seifert Journalist, Wiener Zeitung
Mahmoud Shabeeb Regional Communications Officer for the Syria Crisis, CARE
The impact of social media on a global information flow and society’s opinion making processes has increased drastically within the last decade.
From tweets in Egypt to blogs in Syria and Facebook campaigns in Sudan, the world recognized the impact “civil journalists” create through sharing their reality within seconds. For the humanitarian world, social media made it possible to hear the voices of disaster affected people, even if the area of those people is not accessible. Innovative methods, like transferring messages from platforms like Twitter into people’s phones has positive impacts, but simultaneously also bears negative risks.
Does social media revolutionise humanitarian assistance? How to deal with negative effects, like data overflow and protection of the users? Heaven or Hell?